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Emotional Intelligence, Depression, Anxiety and Stress of Civil Servants in COVID-19 Pandemic
Proceedings of International Conference on Studies in Education and Social Sciences -2021
Siti Sarawati Johar Mohamad, Isa Amat Raja Zirwatul, Aida Raja Ibrahim
Dr. Stephen Jackowicz, Dr. Omer Tayfur Ozturk
978-1-952092-25-1
The focus of this study was on the relationship of emotional intelligence with the scale of depression, anxiety, and stress of civil servants in the COVID-19 pandemic scenario. The specific purpose of this study was to test the relationship between four domains of emotional intelligence namely emotion domain, self-awareness, emotional well-being, and emotional regulation of COVID-19 challenge with the scale of depression, anxiety, and stress of civil servants in a statutory body in Malaysia. A total of 2268 respondents were selected for the category of academic and non-academic services. The first measurement tool used was a questionnaire developed by the researcher, and it went through a process of instrument validation and construct validation, namely the Emotional Intelligence Domain Inventory of COVID-19 Challenges (EIDInv-CvdC). While the second questionnaire is a questionnaire that has been established that is the Depression, Anxiety and Stress Scale (DASS21). In this study, correlation analysis was used to determine the relationship and influence between the domains of emotional intelligence with the dependent variables namely depression, anxiety, and stress scales. The findings of the study indicate that there is a significant correlation and relationship between the domain of emotional intelligence with the scale of depression, anxiety, and stress of the respondents.
Johar, S. S., Amat, M. I., & Raja Ibrahim, R. Z. A. (2021). Emotional Intelligence, Depression, Anxiety and Stress of Civil Servants in COVID-19 Pandemic. In S. Jackowicz & O. T. Ozturk (Eds.), Proceedings of ICSES 2021-- International Conference on Studies in Education and Social Sciences (pp. 1-10), Antalya, TURKEY. ISTES Organization.
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